Do you have questions before or during your stay? On this page we try to answer all your questions about our hotel.
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Check-in is from 2:00 PM for all reservations made directly through our websites. For all other booking channels, check-in is from 3:00 PM. Check-out is available for everyone until 11:00 AM.
The hotel reception is open 24/7, which means that there will always be someone there to welcome you, regardless of your time of arrival.
Only certified assistance dogs are welcome in our hotel. Unfortunately, we cannot allow other pets.
The hotel is completely non-smoking. That means no smoking in the hotel, rooms, balcony and other public areas.
At the reception we accept the following payment methods: pin (contactless) or by credit card. Payment with cash is not possible.
Yes, luggage storage is available free of charge if you wish to leave your luggage at the hotel before check-in or after check-out.
The hotel does not have specific wheelchair-adapted rooms, but wheelchair-accessible rooms can be contacted at the front desk for availability and options.
It is allowed when the parents have signed a written statement. We also ask for a copy of the passport of all underage guests, in case there is no adult present.
To guarantee your reservation before arrival, the amount on your credit card will be authorized at noon on the day before your arrival. At check-in you can pay with another payment card, the authorization taken earlier will be cancelled.
You can change or cancel your reservation by contacting the booking channel where you made your reservation. Please check your personal reservation confirmation for the specific cancellation policy.
From Monday to Friday you can enjoy breakfast from 08:00 - 10:00. And on weekends from 08:00 to 10:00.
Yes it is certainly possible to use breakfast. Please contact the hotel by phone to adjust your reservation for this purpose.
Amrâth Hotel Bigarré has its own car park with 10 parking spaces. The car park is located in front of the hotel and parking in this car park is subject to a fee.
Upon arrival, you may use our paid parking lot. If there is no availability in our own parking lot, we will direct you to one of the nearby parking lots.
No, we do not rent out bicycles ourselves, but the reception will be happy to help you with bike rental options in the city.
Amrâth Hotel Bigarré is easy to reach by public transport. The walking distance to the train station is only 10 minutes.
Yes, certainly! Amrâth Hotel Bigarré is ideal for group bookings starting from 10 rooms, for example, for company outings, sports teams, family weekends, and other gatherings. Thanks to our central location, you stay right in the vibrant heart of Maastricht.
You can easily submit a group request via the form on our group page. The group reservations department will then contact you to discuss your preferences and make a suitable proposal. Prefer direct phone contact? You can reach the department via +31 85 760 27 61.
We are happy to see if there are possibilities for your group to have a separate breakfast. Please indicate this in your request, so we can look into it further.
Our hotel serves breakfast only, but we are happy to advise you on good restaurants in the direct vicinity for a group dinner.
In many cases, that is possible. Please contact our reservation team for this; we will be happy to inform you about the payment conditions for group reservations.